FAQ

How do I get a custom piece made?

It's pretty simple - email us a photo of what your would like and we'll tell you if it can be done and how much the price will be. Email all enquiries to sales@custommetalart.co.nz

What medium can you cut?

Although we can cut mild steel, corten steel, copper, brass and aluminium we do all of our designs out of either mild steel or corten.
Although corten is a bit more expensive it's the best medium to use if you want your piece to rust evenly.

What size can you cut?

We can cut each piece up to 1200mm x 1200mm. Most pieces can however be welded together so the sky is the limit with size.
Some pieces can be scaled down if you would like them smaller. Email us to find out if the piece you would like can be cut smaller.

How long before my order is shipped?

Raw steel orders can be shipped within 2-3 business days. Painted orders take longer so please allow up to 12 working days.

Do you supply to wholesale customers?

Yes! If you have a retail store and would like to stock our art then please get in touch with us at sales@custommetalart.co.nz

REFUNDS

If for any reason you are not happy with your purchase then please contact us to organise a refund. We do not offer refunds on custom pieces and we do not refund freight charges.